At Audi North Atlanta, customer satisfaction is of the utmost importance. Whether you're visiting us for sales and finance or service and parts, our goal is to deliver an exceptional experience from start to finish. We take this goal very seriously and are honored to have been recognized for our outstanding service throughout the years.
Audi North Atlanta is thrilled to be a 2021 Magna Society award winner! Only three Audi dealers in the state of Georgia were awarded this prestigious honor for 2021, and we are very proud to be one of them.
The Magna Society was created by Audi of America to identify and recognize dealerships that go above and beyond. To earn Magna Society recognition, dealers must demonstrate an exceptional level of customer service as well as strong business performance. Their facility and staff should also properly represent the Audi brand.
"Our Magna Society Award recipients have demonstrated a strong commitment to our customers
and to operational excellence," said Sara Whiffen, VP of Strategy, Mobility, & Retail Operations,
Audi of America. "Their strong performance and focus on a premium customer experience sets the
stage for the future of the Audi brand."
Audi North Atlanta has been recognized as a J.D. Power 2022 Dealer of Excellence for the Customer Sales Experience for the second year in a row! The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today's consumer expectations. Not all dealerships can qualify — in fact, we are the only Audi dealership in the state of Georgia to have been awarded this prestigious honor for 2022. Those that do qualify must pass a three-step process:
First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence. Second, interested dealerships must rank among their brand's top performers in key customer satisfaction areas consistent with measurements found in J.D. Power's Sales Satisfaction Index (SSI) StudySM. Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:
When you choose to visit a J.D. Power Dealer of Excellence you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.
J.D. Power 2022 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/DOE.
Audi North Atlanta has been named a CARFAX Top-Rated Dealer for the third year in a row! The CARFAX Top-Rated Dealers program honors an exclusive group of dealers rated highly by verified customers. Dealers recognized with this impressive award for 2022 received an average of 4.5 stars, out of a possible five.
"These dealers have been recognized by CARFAX consumers as the best of the best when it comes to building trust and transparency,” said Gregg Cleary, CARFAX Vice President of Dealer Business. “They truly set the bar high for customer care. CARFAX has more than 4.1 million verified ratings and reviews, and dealers earn the Top-Rated distinction strictly from that verified feedback. We want to make it easier for people looking to buy or service a car to know they’re in good hands."
11505 Alpharetta Highway
Roswell, GA 30076
